956 Patrick Willis: Thriving with a Terminal Illness

After a working lifetime going from nerdy engineer to financial services executive, Patrick Willis quit being a corporate drone to look for something better. Whilst working out how to put his business experience and coaching skills to better use, he found a bigger “why”: Imagine a busy, working person walking out of the doctor’s one…

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955 Jill Raff: The Celebrity Customer Experience

With over 30 years of customer experience, Jill Raff grew up working with her parents, owner/operators of McDonalds #150. She truly learned how to apply Ray Kroc’s customer service philosophy that permeates their over 37,800 stores. Jill followed her dream to be a Fashion Designer taking her to work in New York, Italy and Hong…

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954 Mahyar Rostami: Lead and Build Influence

Mahyar Rostami is a US Military veteran and, for the last 11 years, he has trained leaders, government agencies, and teams to develop the character, trust, and vision required to build influence and achieve their organizational goals. Mahyar supports people with their most important relationship first (with themselves) while equipping them with exact strategies to…

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953 Horst Schulze: Becoming the Best in a World of Compromise

One of the most celebrated figures in the hospitality industry, Horst Schulze is a remarkable leader with a gift for creating a culture of service. As founding president and COO of The Ritz-Carlton Hotel Company, Horst Schulze ushered in a new world of elegance and personal service. He revolutionized the hotel industry, creating one of…

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