Sherrod Patching with Leadspace wants you to understand your data. Hear all about it on the Nice Guys today. 

 

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Doug- @DJDoug

Strickland- @NiceGuyonBiz

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Show Notes by Show Producer: Anna Nygren

 

Intro

  • Recipe for this episode: B2B, Patreon and everything nice

 

B2B Customer Success

  • The key milestones in the customer life cycle are
    • The first conversation – ensuring what’s going to make them successful
    • Onboarding – getting them to value as quickly as possible
  • Customer success is beyond how to use a platform well, it’s also facilitating their business to grow with the new platform
  • Clear communication and keeping the customer’s feedback at the company’s heart are ways to keep your business effective

 

Closing

  • Make better business decisions by talking to your customers
  • Check out Leadspace here

 

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