Sherrod Patching with Leadspace wants you to understand your data. Hear all about it on the Nice Guys today.
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Show Notes by Show Producer: Anna Nygren
Intro
- Recipe for this episode: B2B, Patreon and everything nice
B2B Customer Success
- The key milestones in the customer life cycle are
-
- The first conversation – ensuring what’s going to make them successful
- Onboarding – getting them to value as quickly as possible
- Customer success is beyond how to use a platform well, it’s also facilitating their business to grow with the new platform
- Clear communication and keeping the customer’s feedback at the company’s heart are ways to keep your business effective
Closing
- Make better business decisions by talking to your customers
- Check out Leadspace here
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