Pamela Herrmann wants to help you create Instant Loyalty, hear how on The Nice Guys today.
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Show Notes by Production Assistant – Anna Nygren
Intro
Vlogcasting of the Future
- In a podcast, your business model has a bit of flexiblity
- How does business mix with someone’s emotions?
- Most books on customer experience is written from a top down perspective
- You’ll never achieve loyalty if you can’t even meet the base level of managing expectations
- When you’re examining your marketing habits, look at it through the customer’s eyes. If you can’t hire someone!
- Knowing who your ideal customer and what your brand’s personality is, is critical to effective marketing
Closing Lines
- Customers have much more power over a business in 2017. What they think, matters
- Check out what Pam is up to here!
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