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Doug- @DJDoug

Strickland- @NiceGuyonBiz

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Shit show Notes by Production Assistant – Anna Nygren


01/31/17- Today Doug and Strickland talk about nothing. It’s your basic Tuesday shit show on The Nice Guys today.



  • Tomorrow is the launch of the C-Suite Radio Network! Holla!
  • Gary Vee is on tomorrow!


Customer Service Throwdown

  • Doug’s phone call nightmare came to life… with CareFirst and his Credit Card company
  • If a company’s customer experience is always negative, they’re losing
  • Comcast is one of the most hated companies in the U.S.
  • It doesn’t matter what size the company is, there’s no excuse for bad customer service. Mic drop.
    • A company doesn’t need to be perfect, it just needs to try
  • Doug didn’t vote for President Trump but he’s curious to see what’s gonna happen


Closing Lines

  • Putting resources into customer service is never a bad idea
  • We’re thrilled to be a part of the C-Suite Network!




Doug’s Stuff:

Amazon #1 Best selling book Nice Guys Finish First.

Business Building Bootcamp (10 Module Course)


Partner Links:

Julie Reisler’s book- Get a PhD in You

Interview Valet:  Get interviewed on top podcasts and share your message.

BombBomb: Take your email to the next level. Drop a BombBomb today.

Acuity Scheduling: Stop wasting time going back and forth scheduling appointments



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If you want to talk to Doug, call him at 410-340-6861 any Wednesday between [5:00] PM-[6:30] PM EST.


If you just want to leave us feedback and not talk to anyone, call 4242 DJ DOUG (424-253-3684)



Promise Statement:

To provide a learning experience that is entertaining and adds value to your life.


Don’t underestimate the Power of Nice.