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Shit show Notes by Production Assistant – Anna Nygren
01/31/17- Today Doug and Strickland talk about nothing. It’s your basic Tuesday shit show on The Nice Guys today.
Intro
- Tomorrow is the launch of the C-Suite Radio Network! Holla!
- Gary Vee is on tomorrow!
Customer Service Throwdown
- Doug’s phone call nightmare came to life… with CareFirst and his Credit Card company
- If a company’s customer experience is always negative, they’re losing
- Comcast is one of the most hated companies in the U.S.
- It doesn’t matter what size the company is, there’s no excuse for bad customer service. Mic drop.
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- A company doesn’t need to be perfect, it just needs to try
- Doug didn’t vote for President Trump but he’s curious to see what’s gonna happen
Closing Lines
- Putting resources into customer service is never a bad idea
- We’re thrilled to be a part of the C-Suite Network!
Doug’s Stuff:
Amazon #1 Best selling book Nice Guys Finish First.
Business Building Bootcamp (10 Module Course)
Partner Links:
Julie Reisler’s book- Get a PhD in You
Interview Valet: Get interviewed on top podcasts and share your message.
BombBomb: Take your email to the next level. Drop a BombBomb today.
Acuity Scheduling: Stop wasting time going back and forth scheduling appointments
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Nice Guys Links
If you want to talk to Doug, call him at 410-340-6861 any Wednesday between [5:00] PM-[6:30] PM EST.
OR…
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Promise Statement:
To provide a learning experience that is entertaining and adds value to your life.
Don’t underestimate the Power of Nice.