Shaun Belding is passionate about customer service, has authored 6 books, and he has grown his Customer Service Champions LinkedIn group to over 105,000 members! Hear all about his passions on the Nice Guys today.
Here are some questions you will get answers to today:
– How has technology affected customer service?
– What makes one company better than another when it comes to service. Everybody says they care about their customers.
– What is your spin on call centers and automation?
– How do you earn customer loyalty?
– Companies claim to be transparent yet struggle with a positive culture. How can you get everyone including management to buy-in to Customer Focused policies?
– What mistakes do you see made today as it relates to service?
How do I create long-lasting client loyalty?
See Shaun’s company – http://www.beldingtraining.com/
His Outstanding Customer Service Training http://www.beldingtraining.com/customer-service-training.htm
His books- http://www.amazon.com/Shaun-Belding/e/B001HCRXIC
Please visit our sponsors-
Get Doug’s micro-learning course plus a free copy of his audio book for the amazing price of $49.00, that’s $171.00 off of the regular price just for being a listener to the podcast! Click http://www.dougsandler.com/microlearning/ and use promo code Podcast.
Start using Tweet Jukebox for free and simplify your social media:
Personal Assistants Project Assistance Administrative Support
http://www.elitevirtualassist.com/
Laura@elitevirtualassist.com 440-973-7005
Tell them you heard about it on The Nice Guys and get your free consultation today.
Click through our Amazon.com link before buying anything.
As Amazon.com affiliates, we receive a small commission on purchases made after clicking our links. It cost you nothing extra but supports the podcast. Thanks in advance.
Want to ask us a question or record a show intro for us? Call 4242-DJDoug and leave us a message.
Don’t underestimate the Power of Nice.
