He is a 4-peat on the Nice Guys…that’s gotta be a record. Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. A New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.

 

His newest book I’ll Be Back: How to Get Customers to Come Back Again and Again is available right now!! He is also the creator of The Customer Focus, a customer service training program that helps clients develop a customer service culture and loyalty mindset.

 

Grab a copy of Shep’s book: I’ll Be Back: How to Get Customers to Come Back Again and Again

 

Connect with Shep Hyken:

Website: https://hyken.com/

Twitter: https://twitter.com/Hyken

 

Nice Sponsors:

Grab your copy of Gale West’s Book: Money, Come Dance With Me

 

How to Make Money, Grow Your Tribe, and Build Influencing Podcasting (Doug and Strick will be hosting the Masterclass)

https://djdoug–turnkeypodcast.thrivecart.com/register/

 

Get your free E-Book 5 Ways to Make Money Podcasting at http://www.Turnkeypodcast.com/gift

Check out the “Entrepreneur’s Toolkit” Giveaway

 

Check out Headliner to create social media posts with video easily- make.headliner.app

 

Simplecast is the easiest way to set up your podcast hosting- Simplecast.com

 

Zoom is the easiest way to schedule meetings and record your podcast interviews-

Zoom.us

 

Acuity is the easiest way to schedule your podcast interviews, meetings, and life.

Acuityscheduling.com

 

See how The Nice Guys want to make your life easier? You can thank us later.

 

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No time to get to this, but you can read the blog here: 12 worries that every entrepreneur has

 

Audio production by Turnkey Podcast Productions. You’re the expert. Your podcast will prove it. 

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