Nice guy Community, welcome back, welcome back it is Strickland and you are in for a treat today and it’s not just because I’m sitting in for Doug Sandler, it’s also because I get to talk to Dr. Timothy Johnston- an award-winning businessman, lecturer and published author in dental trade journals. His business Norge Dental Center is the recipient of several prestigious awards and is known for its  excellent customer service beyond its local community.  He is a professional member of numerous dental associations and personally  received the Health Care Heroes award. But before you go running the other way, let me tell you that we are not talking about dentistry today. Johnston is also an international best-selling author of “Ring Bell for Service?” and he has some brilliant insights into succeeding in any business that depends on customer service.


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