With social media tools at hand, it can only take a few keystrokes to set in place a crisis beyond proportion. Responding to crisis and managing the environment is all about speed. How prepared are you for the unavoidable. While it’s not an exact science,there are steps you can take to make sure you are responding, communicating and acting properly. Jeff Chatterton and Conway Fraser co-authored Leaders Under Fire, The CEO’s Survival Guide for Navigating Corporate Crisis and they are here today to share their expertise in this arena. 

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