So what makes the best of the best in the hospitality business stay on top. How exactly does Zappos, Hyatt Hotels or Zingerman’s Deli rate 5-stars with customers. For more than twenty years, Dan Sachs has helped established and emerging businesses use hospitality practices to strengthen employee morale, customer retention, and profits. Dan’s book, In The Million Dollar Greeting, readers accompany Sachs as he travels across the United States and Canada, interviewing leaders from both large and small companies to share their wins, challenges and lessons learned along the way. Show notes by show producer/podcastologist: Jessie Taylor Connect with Dan Sachs: Book: https://www.amazon.com/Million-Dollar-Greeting-Practices-Retention/dp/1948062143 Email: firstname.lastname@example.org Reach The Nice Guys Here: Doug- @DJDoug Strickland- @NiceGuyonBiz Nice Guys Sponsor: The New Media Summit, is taking place September 11-13 in Austin, TX. http://www.NewMediaSummit.net Use promo code NICEGUYS at checkout, you’ll save $1,000 and can attend for just $1,997! Believe me, it’s the best investment you’ll make this year. Nice Guys Links: Subscribe to the Podcast Niceguysonbusiness.com TurnkeyPodcast.com – You’re the expert. Your podcast will prove it. Podcast Production, Concept to Launch Book Doug and/or Strick as a speaker at your upcoming event. Amazon #1 Best selling book Nice Guys Finish First. Doug’s Business Building Bootcamp (10 Module Course) Survey: Take our short survey so The Nice Guys know what you like. Partner Links: Dalyn Miller PR will teach you to be a great podcast guest Amazon.com: Click before buying anything. Help support the podcast. Interview Valet: Get interviewed on top podcasts and share your message. Acuity Scheduling: Stop wasting time going back and forth scheduling appointments Social Quant – Boost your Twitter following the right way. Targeted reach Promise Statement: To provide an experience that is entertaining and adds value to your life. Never underestimate the Power of Nice.